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Onboarding Assistance

Get Help Onboarding or Updating your Account

Minting and Redeeming USDL

Get help minting or redeeming USDL

Support & Troubleshooting

Still Need help? File an issue with support

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Privacy and Security

  • Report a Suspicious Looking Email to our Support Team
  • Account Protection - Multi-Factor Authentication

Account Reports and Audits

  • Viewing Your Account Activity
  • Audit Requests

Onboarding FAQs

  • How to add USDL token to your Metamask wallet
  • Two Factor Authentication (MFA) FAQ
  • Why didn't I receive a Paxos International account verification email?

Account FAQs

  • How can I update my Institution's name?
  • How do I gain access to a deceased family member's Paxos International account?
  • Which cryptocurrencies does Paxos International support?
  • Why can't I reset my password?

General Announcements

  • Paxos International Scheduled Maintenance Q1 - Q4, 2024

Developer FAQs

  • Does Paxos International have Read Only API credentials?
  • How do I mint and redeem USDL using the APIs?

Deposit and Withdrawal FAQs

  • How do I find my Account Identifier?
  • How do I Mint & Redeem USDL for USD
  • Increasing Withdrawal Limits
  • Managing Saved Wallet Addresses
  • What are Paxos International's deposit & withdrawal fees?
  • What is the daily Deposits & Withdrawal schedule?
See all 7 articles

Creating an Individual Account

  • Create an Individual Paxos International Account
  • ID Verification

Update my Account

  • How can I add a beneficiary?
  • How can I update my legal name or birthdate?
  • How do I change my country, state, or address?
  • How do I close my account?
  • Can I add access for Multiple Users to my Paxos International account?
  • Can I change my email address?

About Paxos International

  • USDL Restricted Access Jurisdictions

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